Operational Engineer II | Upkey
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Operational Engineer II

Company CSG Job type Full-time Location Remote

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

$87,450.00-$139,920.00

Summary:

As the 2nd largest business support solutions (BSS) provider, CSG International provides solutions to a global client base. Join an elite team of IT professionals who are driven for success in finding innovative ways to solve problems for our company and clients. We respond to the complexity of a dynamic, convergent world with a flexible set of needs-based solutions, innovative new technologies and forward thinking that helps our clients solve business problems and identify new opportunities and revenue streams.

CSG’s Digital Engagement Solutions (DES) R&D Kitewheel Engineering Group is currently hiring an Operations Engineer II.  This platform, release and support engineer will join a growing, dynamic team in building the next generation of functionality and scalability of our Journey Orchestration and Analytics platform.

Responsibilities

  • Work closely with your peers to provide support for a globally distributed platform
  • Learn, question and grow
  • Explore and evangelize modern standards in DevOps, Big Data ETL and Cloud Practices
  • Aid your teammates in various operations tasks that will allow multiple opportunities for growth

About You

The Ideal Candidate Has:

  • A drive to improve everything they work on
  • Solid experience delivering a SAAS or PAAS Product in the cloud
  • Thrived in a customer focused role
    • Coordinating across multiple internal teams (Services, Development, Support)
    • Providing quick support and excellent documentation for the things you build
  • Thrived in life at a startup working on a small, high velocity team

Requirements

  • Provable Bash scripting and Python coding experience
  • Proven track record of delivering elegant solutions to complex problems
  • Rave reviews from former teammates
  • A Positive, team first attitude with lots of smiles and laughs to go around
  • Curiosity, a drive to know and a drive to improve everything you touch
  • A willingness script yourself out of today’s job so you can help define tomorrow’s!

As a CSG Operations Engineer II on the Kitewheel Engineering Operations Team you will have the ability to have an outsized impact on our success.   Kitewheel Engineering is a world class engineering team that has built the industry leading Customer Journey Orchestration Platform.  Our team is small, dedicated, passionate and fun! 

Compensation & Benefits

CSG is proud to offer employee-focused benefits that are robust in design and support a wide spectrum of employee well-being needs. Included in our benefits package is your choice of 3 medical plans administered by United HealthCare, MetLife dental, and vision coverage. CSG also offers an Incentive Savings Plan (401k), serviced by Fidelity Investments. CSG makes a dollar-for-dollar Matching Contribution based on the first 5.5% of your eligible pay you contribute as Pre-Tax or Roth After-Tax Contributions. All contributions are immediately 100% vested. At CSG, we recognize the ability to take time away to recharge is important. We offer a US Tiered Vacation Plan for non-exempt (hourly) roles, and a Flexible Vacation plan for all exempt (salaried) employees. For more benefit details, please view:http://viewer.zmags.com/publication/8c5c80bd.

This role is eligible for a bonus opportunity.

Other information

Other information

Location(s):

US.MA.Boston.OfficeUS.AL.Remote, US.AL.Remote, US.AZ.Remote, US.CA.Remote, US.CO.Remote, US.DE.Remote, US.FL.Remote, US.GA.Remote, US.IA.Remote, US.IL.Remote, US.IN.Remote, US.KS.Remote, US.MA.Remote, US.MD.Remote, US.MI.Remote, US.MN.Remote, US.MO.Remote, US.MS.Remote, US.NC.Remote, US.NE.Remote, US.NH.Remote, US.NJ.Remote, US.NM.Remote, US.NY.Remote, US.OH.Remote {+ 10 more}

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