Sales Compensation Analyst | UPKEY
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Sales Compensation Analyst

Job type Full-time Company Outreach Location Remote


Outreach is a Seattle-based market leader in the sales engagement space with a $4.4B valuation, massive global growth, and technology that is years ahead of the competition. We are searching for an exceptional Sales Compensation Administrator to be a partner to our Sales, Success and Finance teams. If you thrive in fast-paced environments, are a chronic problem solver, love to collaborate with super-smart people, and are passionate about finding order in what others see as chaos - please read on!

As the Sales Compensation Administrator, you will support our Sales and Success team in ensuring consistent, accurate and timely application of our compensation plans and practices. You will juggle many competing projects, implement and maintain incentive plans, policies and programs and work across multiple teams to help solve complex problems. You will work closely with the Sales and Success leaders, Finance, and HR to make our Go To Market Teams successful.


  • Ensure sales incentive plans are implementable via tools, process, and controls
  • Support the sales incentive program for a global sales team
  • Distribute incentive plans, goal sheets and other communications
  • Ensure data integrity ADP and across commission calculation tools
  • Manage details for new employees and transfers, mapping out detail to ensure accurate and timely incentive pay
  • Manage details for exiting employees to ensure that all compensation is paid in accordance with articulated plans
  • Track monthly/quarterly manager structures used for sales compensation ensuring the accurate roll up of commission calculations
  • Troubleshoot questions for employees regarding plan design, policies and payments
  • Assist the Finance team with successful implementation of the sales compensation system
  • Understand the Sales and Success organizations and the distribution of the quota plan
  • Work closely with other member of the team in order to contribute to tools improvements, documentation of needs, and harmonization of practices

About You

  • Experience supporting sales and services client groups
  • Great customer service skills
  • Expertise in Excel & PowerPoint
  • Extreme attention to detail
  • Excellent project management and time management skills
  • Ability to prioritize and work on multiple projects simultaneously
  • Excellent written and verbal communication skills
  • The ability to work in a fast-paced environment, influence, problem solve, and successfully collaborate and communicate with clients on various levels is essential
  • Experience working in Tableau Desktop (preferred) or desire to learn
  • Ability to listen and understand the needs of the employees, together with those of the company
  • Ability to stylistically adapt communication based on audience
  • You have demonstrated an ability to practice a high level of confidentiality
  • Experience with HRIS systems (ADP), CRM and Sales Incentive tools required

Compensation & Benefits

  • Generous medical, dental, and vision coverage for full-time employees and their dependents
  • Flexible time off
  • 401k to help you save for the future
  • Company-organized and personal paid volunteer days to support the community that supports us
  • Fun company and team outings (or virtual events these days!) because we play just as hard as we work
  • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow  (LGBTQIA+), Gender+,  LatinX, Black Excellence, Disability Community, and Veterans
  • A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
  • Employee referral bonuses to encourage the addition of great new people to the team
  • Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)

About The Team

The People Team consists of five core functions:  Recruiting, People Experience, People and Organizational Development, Total Rewards and Workplace.  Our core functions are fundamental to building and growing our great Outreach organization. We work together as champions of promoting an environment that lives by the Outreach values. If you want to be part of fostering and owning employee experience and culture, and assisting internal customers with growing their teams, then this is the place for you.

Apply now